Case Study

Developed Shiok.lk - a Restaurant Web Platform That Enhanced User Engagement and Online Orders

Developed Shiok.lk - a Restaurant Web Platform That Enhanced User Engagement and Online Orders

Overview

Shiok! is a Singaporean and Asian restaurant brand in Colombo with multiple locations. They wanted a modern, responsive web platform to showcase their menu, allow online orders, and provide a smooth digital experience for customers.

Tezzeract handled the full web development lifecycle, including product design, UX/UI, and backend setup for menu management and online ordering.

The Challenge

Shiok.lk needed a website that:

  • Presented menus and dishes clearly and attractively
  • Enabled online ordering for multiple locations
  • Delivered a responsive experience on desktop and mobile
  • Allowed restaurant staff to manage menus and orders efficiently
  • Scaled smoothly with growing web traffic

The challenge was to combine visual appeal with functional usability — making the site both a showcase for the restaurant and a seamless ordering platform.

Our Approach

1. UX/UI Design

  • Designed intuitive navigation for menu browsing and ordering
  • Focused on responsive layouts for mobile, tablet, and desktop
  • Optimized for fast load times and smooth interactions
  • Developed high-fidelity prototypes for client feedback before development

2. Web Development

  • Built a scalable web app with modern frontend technologies (React/Next.js or as used)
  • Integrated backend system for menu management and order tracking
  • Implemented secure online ordering and customer interaction features
  • Optimized for performance, accessibility, and SEO

Key Features Delivered

  • Full restaurant menu showcase with categories and dish details
  • Online ordering system for takeout and delivery
  • Responsive design across devices
  • Backend tools for menu updates and order management
  • Fast, SEO-optimized performance

Results & Impact

  • Enhanced online engagement with a visually appealing platform
  • Streamlined online ordering process for customers
  • Enabled restaurant staff to manage menus and orders efficiently
  • Scalable web platform ready for future growth or additional restaurant locations